Refund and Returns Policy

Last Updated: 2/27/2026

Thank you for shopping at NizamMG Digital Store.

We sell digital products including downloadable planners, templates, and other digital materials. Please read our refund policy carefully before making a purchase.

1. Digital Products – No Physical Shipping

All products sold on this website are digital downloads.
No physical items will be shipped to you.

Once payment is successfully completed, customers will receive access to download the purchased digital files.

2. No Refunds on Digital Downloads

Due to the nature of digital products, all sales are final.

Once a digital product has been downloaded or accessed, we cannot offer refunds, exchanges, or cancellations.

By purchasing from our website, you agree to this policy.

3. Exceptions

Refunds may only be considered under the following circumstances:

  • You were charged multiple times for the same product.
  • You did not receive access to the download after payment.
  • The file is corrupted or technically unusable and cannot be replaced.

In such cases, you must contact us within 7 days of purchase.

4. How to Request Support

If you experience any issues with your purchase, please contact us at:

📧 Email: technicalmalang12@gmail.com
🌍 Website: shop.nizammg.com

Please include:

  • Your full name
  • Order number
  • Description of the issue

We will respond within 1–3 business days.

5. Chargebacks

Before initiating a chargeback with your bank or payment provider, please contact us first to resolve the issue.

Unnecessary chargebacks may result in restriction of future purchases.

6. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page.

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